How to contact us

If you have any questions about our products, please contact the appropriate support team for the platform where you made your purchase. To help us assist you more efficiently, please include your product name and order number when contacting us.

Official website support

If you purchased a product from our official website, www.skiwarrior.com, or are considering placing an order with us, please contact us.

Email: support@skiwarrior.com
Phone: +86 153 3883 5732
Support hours: Mon–Fri, 9:00 AM–5:00 PM Beijing Time (UTC+8)
Address: Room 704, Unit 2, Building 217
Yinyuan Residential Complex
Liandu District, Lishui City
Zhejiang Province 323000, China

Our commitment

We aim to respond to customer inquiries as quickly as possible during our regular support hours. If you do not see our reply in your inbox, please check your Spam, Junk, Promotions, or Social folders, as our emails may occasionally be filtered there.

If you have any questions, feedback, or need further assistance, please contact us by email.

Contact Us

Tell us how we can help. Our support team will review your message and respond during regular support hours.

FAQs

How far is the call range of the walkie-talkie?

The communication range of the walkie-talkie is 3km without obstruction.

How about the lens quality of snow goggles?

The snow goggles feature high-quality lenses with UV protection, anti-fog coating, and enhanced clarity for a safer and more comfortable skiing experience.

How many channels does the walkie-talkie support?

Choose from 12 channels (Australia/New Zealand version) for clear and reliable communication.