How can we help you?
Find answers, guides, and support for your SKIWARRIOR products and app
Contact usYes. SKIWARRIOR goggles are designed for use in normal skiing conditions. For best performance, make sure the battery is adequately charged and avoid charging or storing the device in extreme temperatures.
Yes. The Skiwarrior smart snow goggles feature an OTG (Over-The-Glasses) design, allowing you to wear them comfortably over prescription glasses. The spacious frame provides a wide field of view without putting pressure on your face, so you can enjoy clear vision without needing contact lenses.
The Skiwarrior smart snow goggles offer Up to 2 days of battery life with mixed use of intercom and music. They support Type-C fast charging and can stay on standby for up to 7 days, ensuring reliable performance for extended outdoor adventures.
No. The SKIWARRIOR smart snow goggles feature dual-layer cylindrical lenses with an outer REVO coating for UV400 protection, glare reduction, and enhanced scratch and impact resistance. The inner layer uses an Italian anti-fog coating that helps prevent fogging and keeps your vision clear in changing weather conditions.
Yes. The SKIWARRIOR smart snow goggles feature a magnetic quick-release lens system with 9 strong magnets, allowing you to change lenses in just one second. Different lenses can be easily swapped to adapt to various weather conditions and lighting environments.
1. Please check the battery level to see if it's depleted. Try reconnecting the charger.
2. Please try turning on the device in an environment with a suitable temperature for this product.
Each package includes everything you need to get started. The box contains:
- G03 Smart Ski Goggles
- G03K Smart Intercom Remote Controller
- Charging cable
- User manual
- Protective case
Yes. We offer replacement accessories, including interchangeable lenses and replacement straps. Please contact our support team for availability and purchasing information.
The G03K remote controller allows convenient control of smart functions while skiing, helping you operate your goggles more easily without taking off your gloves.
Use the included charging cable to charge your goggles and compatible accessories. We recommend fully charging the devices before your first use.
First, download the SKIWARRIOR app on your smartphone and turn on Bluetooth. Then power on the smart snow goggles and search for nearby devices through the app. Select your goggles from the device list to complete the connection.
1. Please try restarting the goggles.
2. Please check the battery level. If it's low, it might not be able to connect to Bluetooth.
1. Please try adjusting the volume on the goggles and on your phone.
2. Please check the battery level. If it's low, there might be no sound.
3. Please charge it on time.
1. Please confirm whether you are on the same channel. Check if the volume is set to the minimum; if so, please increase it.
2. Please ensure that the intercom distance is within 3km (unobstructed). The signal may not be received, or the reception may deteriorate due to obstructions in the usage environment.
3. Please confirm whether the intercom function on the goggles is turned on.
Orders are processed within 1–2 business days after payment confirmation, Monday to Friday.
Standard shipping usually takes 4–9 business days after dispatch. The estimated total delivery time is 5–11 business days.
Delivery times may vary due to carrier delays, public holidays, weather conditions, or customs processing.
We currently ship to Australia and New Zealand. Delivery availability and delivery times may vary depending on your location.
Please check your tracking information first. If your package is delayed or you believe it may be lost, contact our support team at support@skiwarrior.com with your order number. We will investigate the issue with the carrier and help provide an appropriate solution.
Still have questions?
Email support
support@skiwarrior.com
Call us
+86 153 3883 5732