Terms of Service

TERMS OF SERVICE

Last Updated: August 20, 2026

OVERVIEW

This website is operated by Lishui Xunhu Cross-border E-commerce Co., Ltd. under the store name SKIWARRIOR. Throughout the Site, the terms "SKIWARRIOR," "we," "us," and "our" refer to Lishui Xunhu Cross-border E-commerce Co., Ltd.

Lishui Xunhu Cross-border E-commerce Co., Ltd. offers this website, including all information, tools, products, and services available through the Site, to you, the user, conditioned upon your acceptance of these Terms of Service and all policies and notices referenced on the Site.

Lishui Xunhu Cross-border E-commerce Co., Ltd. is the legal seller, website operator, payment recipient, and contracting party for purchases made through skiwarrior.com.

SmartEase Ltd. is the owner of the SKIWARRIOR trademark and may provide authorized advertising, campaign measurement, marketing support, and product-data support services for SKIWARRIOR.

SmartEase Ltd. is not the legal seller, website operator, payment recipient, order-fulfillment provider, customer return recipient, or party responsible for customer refunds for purchases made through skiwarrior.com.

By visiting the Site, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service, including any additional policies referenced by hyperlink or otherwise made available on the Site.

These Terms apply to all users of the Site, including browsers, customers, account holders, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using the Site. If you do not agree to these Terms, you may not access the Site or use our services.

Any new features, tools, products, or services added to the Site will also be subject to these Terms. We may update these Terms by posting a revised version on this page. Your continued use of the Site after an update becomes effective constitutes acceptance of the revised Terms.

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that enables us to operate the Site and offer products for sale.

BUSINESS IDENTITY

Legal Seller and Website Operator

Lishui Xunhu Cross-border E-commerce Co., Ltd.
Store name: SKIWARRIOR

Business Address:
Room 704, Unit 2, Building 217, Yinyuan Residential Complex
Liandu District, Lishui City, Zhejiang Province
China

Email: support@skiwarrior.com
Phone: +86 153 3883 5732

Support Hours:
Monday through Friday
9:00 AM to 5:00 PM Beijing Time (UTC+8)
(Excluding Chinese public holidays)

Important Notes:

  • This is our business registration address used for legal and business communications.

  • It is not a retail store, customer walk-in service center, fulfillment center, or automatic return address.

  • Do not send returns to this address unless our customer support team has provided written authorization and specifically confirmed this address for your return.

  • Returns sent without prior authorization will not be accepted and will not be eligible for a refund.

Trademark Owner and Authorized Service Provider

SmartEase Ltd.

This company is the owner of the SKIWARRIOR trademark and may provide authorized advertising, campaign measurement, marketing support, and product-data support services for SKIWARRIOR.

Its role as trademark owner or advertising service provider does not make it the seller, website operator, payment recipient, fulfillment provider, return recipient, or party responsible for customer refunds for purchases made through skiwarrior.com.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, country, or jurisdiction of residence, or that you are using the Site with the permission and involvement of a parent or legal guardian.

You may not use the Site, our products, or our services for any unlawful or unauthorized purpose. You may not violate any applicable law while using the Site.

You must not transmit viruses, malware, worms, harmful code, or any material intended to interfere with the operation or security of the Site.

A material breach of these Terms may result in the suspension or termination of your access to the Site or our services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse or limit service, cancel an order, or restrict access to the Site where reasonably necessary to prevent fraud, unlawful activity, misuse, policy violations, security risks, or harm to us or another person.

Information you submit through the Site, other than complete payment-card information, may be transmitted across networks and modified as necessary to meet technical requirements. Payment-card information is processed through encrypted checkout connections where supported.

You may not reproduce, duplicate, copy, sell, resell, exploit, reverse engineer, or commercially use any portion of the Site or services without our prior written permission, except where permitted by law.

The headings used in these Terms are provided for convenience and do not limit or otherwise affect the meaning of any provision.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to provide accurate and current information. However, information on the Site may occasionally be incomplete, inaccurate, or outdated.

General information on the Site should not be relied upon as a substitute for professional, legal, financial, or medical advice applicable to your individual circumstances.

The Site may contain historical information that is provided for reference only. We may modify Site content at any time, subject to applicable legal obligations.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Product prices, availability, promotions, shipping charges, and service features may change without prior notice, except where notice is required by applicable law.

We reserve the right to modify, suspend, limit, or discontinue any portion of the Site or services.

A price change will not normally affect an order that has already been accepted and confirmed, except where there is an obvious pricing error, payment problem, suspected fraud, or another lawful reason to cancel or correct the order.

SECTION 5 — PRODUCTS AND SERVICES

Certain products or services may be available exclusively through the Site and may be offered in limited quantities.

Returns, replacements, exchanges, and refunds are governed by our Return & Refund Policy and any product-specific conditions disclosed before purchase.

We make reasonable efforts to display product images, dimensions, colors, packaging, quantities, and descriptions accurately. However, display settings, lighting, manufacturing updates, packaging changes, and other factors may cause minor differences.

We may limit sales by person, household, account, geographic region, jurisdiction, payment method, or order where reasonably necessary.

We may limit product quantities, discontinue a product, change a product description, or correct product information at any time, subject to applicable law.

All offers are void where prohibited.

Product information on the Site is provided for general informational purposes. Customers should review all product instructions, warnings, labels, compatibility requirements, and usage information before use.

Products should not be used for purposes inconsistent with their instructions, labels, or intended design.

SECTION 6 — ORDERS, BILLING, AND ACCOUNT INFORMATION

Placing an order does not guarantee acceptance. An order is accepted when payment is authorized and an order confirmation is issued, unless we later identify fraud, an obvious error, unavailable inventory, an invalid shipping destination, or another lawful reason requiring cancellation.

We may refuse, limit, place on hold, or cancel an order where reasonably necessary.

Restrictions may apply to orders associated with the same customer, account, email address, billing address, shipping address, payment method, device, or other identifying information.

When an order is changed, held, or canceled, we may attempt to contact you using the email address, billing information, shipping information, or other contact information supplied with the order.

You agree to provide current, complete, and accurate account, billing, shipping, and purchase information.

You are responsible for reviewing your order details before submitting payment, including the product, quantity, shipping address, billing address, payment information, and order total.

You agree to promptly update information associated with your account when necessary.

SECTION 7 — PAYMENT PROCESSING

Payments are processed through Shopify checkout and the payment providers available during checkout.

Available payment methods may vary according to your device, location, browser, order, and the payment options currently enabled.

Your bank, card issuer, PayPal, or another payment provider may request additional verification, place an authorization hold, decline a transaction, or apply fees under its own terms.

We generally do not directly receive or store your complete payment-card number or card security code.

SECTION 8 — INTELLECTUAL PROPERTY

All content available on the SKIWARRIOR website, including but not limited to:

  • Brand names and trade names

  • Logos and trademarks

  • Product images and designs

  • Text, graphics, and copy

  • Software and code

  • Design elements and layout

  • Videos and audio

  • All other content

is owned by SmartEase Ltd. (as trademark owner) or Lishui Xunhu Cross-border E-commerce Co., Ltd. (as website operator) or their licensors, and is protected by applicable intellectual property laws, including copyright and trademark laws.

SKIWARRIOR and its associated logos, product names, and designs are trademarks owned by SmartEase Ltd.

You may not:

  • Copy, reproduce, distribute, modify, or use our intellectual property without prior written permission

  • Create derivative works based on our content

  • Use our trademarks or brand materials in a way that may confuse customers or imply endorsement

  • Use our content for commercial purposes without our authorization

SECTION 9 — SHIPPING AND DELIVERY

Shipping methods, estimated processing times, estimated delivery times, available destinations, and applicable charges are described in our Shipping Policy.

Delivery dates are estimates unless we expressly guarantee a specific delivery date in writing.

Delivery may be affected by carrier delays, weather, customs processing, address errors, public holidays, emergencies, inventory availability, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional charges resulting from an incorrect, incomplete, or undeliverable address may be the customer's responsibility where permitted by law.

For details, please refer to our Shipping Policy, which forms part of these Terms.

SECTION 10 — RETURNS, REPLACEMENTS, AND REFUNDS

Return eligibility, return windows, replacement conditions, refund processing, return shipping responsibility, exclusions, and required authorization procedures are explained in our Return & Refund Policy.

You must contact customer support before sending a product back.

Do not send a return to any address unless customer support has provided written authorization and confirmed the correct return destination.

Approved refunds are generally issued to the original payment method, subject to payment-provider processing times.

Lishui Xunhu Cross-border E-commerce Co., Ltd. , trading as SKIWARRIOR, is responsible for approved returns, replacements, and refunds for purchases made through skiwarrior.com.

SmartEase Ltd. is not the customer return recipient and is not responsible for customer refunds.

For Australian and New Zealand Customers:

Nothing in this section limits your rights under the Australian Consumer Law (ACL) or the New Zealand Consumer Guarantees Act 1993 (CGA) . If a product fails to meet a consumer guarantee, you may be entitled to a repair, replacement, or refund regardless of this policy.

For full details, please refer to our Return & Refund Policy, which forms part of these Terms.

SECTION 11 — OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, payment services, analytics services, advertising services, or other resources supplied by third parties.

Third-party tools may be provided "as is" and "as available" and may be governed by separate terms and privacy policies.

Your use of a third-party tool is at your discretion. You should review and understand the applicable third party's terms before using that tool.

New tools, services, and features added to the Site will also be subject to these Terms unless separate terms are provided.

SECTION 12 — THIRD-PARTY LINKS

The Site may contain links to websites, applications, payment providers, social networks, or services operated by third parties.

We do not control and are not responsible for the content, accuracy, availability, privacy, security, or practices of independent third-party services.

Transactions or interactions conducted directly with a third party may be governed by that third party's terms and policies.

Questions or complaints regarding an independent third-party service should be directed to the relevant third party.

SECTION 13 — USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS

When you submit a review, comment, suggestion, image, feedback, idea, proposal, or other material to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, translate, publish, display, and distribute that material for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.

You represent that content you submit:

  • Is accurate to the best of your knowledge

  • Does not violate another person's rights

  • Does not contain unlawful, defamatory, abusive, or obscene material

  • Does not contain malware or harmful code

  • Does not impersonate another person

  • Does not misrepresent the origin of the content

We may monitor, moderate, edit, refuse, or remove submitted content where reasonably necessary to enforce these Terms, protect customers, comply with law, or maintain the integrity of the Site.

We are not required to compensate you for unsolicited feedback or respond to every submission.

SECTION 14 — PERSONAL INFORMATION

Our collection, use, disclosure, retention, and protection of personal information are governed by our Privacy Policy.

Our Privacy Policy also explains the use of cookies, Shopify services, and other technologies.

For details, please refer to our Privacy Policy, which forms part of these Terms.

SECTION 15 — ERRORS, INACCURACIES, AND OMISSIONS

The Site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, delivery estimates, images, or other information.

We reserve the right to correct an error, update information, refuse an affected order, or cancel an order where information is materially inaccurate, subject to applicable law.

If a confirmed order is canceled because of an error, any collected payment associated with the canceled item will be refunded according to the original payment method and payment-provider processing requirements.

SECTION 16 — PROHIBITED USES

You may not use the Site, its content, or our services:

  • For an unlawful or fraudulent purpose

  • To violate applicable laws or regulations

  • To infringe intellectual property, privacy, or other rights

  • To submit false, deceptive, or misleading information

  • To harass, threaten, abuse, defame, or discriminate against others

  • To upload malware, viruses, or harmful code

  • To collect personal information without authorization

  • To spam, phish, scrape, crawl, or interfere with the Site

  • To bypass access controls or security features

  • To interfere with another person's use of the Site

  • To conduct unauthorized resale or commercial exploitation

We may suspend or terminate access for prohibited conduct.

SECTION 17 — DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Site and services are provided on an "as is" and "as available" basis.

We do not guarantee that the Site will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that all information, results, or functionality available through the Site will meet every user's expectations.

For Australian and New Zealand Customers:

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded under the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993.

SECTION 18 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Lishui Xunhu Cross-border E-commerce Co., Ltd. , SKIWARRIOR, and their officers, directors, employees, contractors, agents, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Site or services.

This may include loss of profit, revenue, savings, data, business opportunity, or replacement costs.

Where applicable law does not allow a particular exclusion or limitation, our liability will be limited only to the maximum extent permitted by law.

For Australian and New Zealand Customers:

Nothing in these Terms limits liability that cannot lawfully be limited or excluded under the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993.

SECTION 19 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Lishui Xunhu Cross-border E-commerce Co., Ltd. , SKIWARRIOR, and their officers, directors, employees, contractors, agents, licensors, suppliers, and service providers from claims, damages, liabilities, and reasonable expenses arising from:

  • Your material breach of these Terms

  • Your unlawful use of the Site

  • Your violation of another person's rights

  • Content you submit through the Site

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 21 — TERMINATION

These Terms remain effective until terminated by you or us.

You may stop using the Site at any time.

We may suspend or terminate access where we reasonably believe that a user has violated these Terms, engaged in fraud, created a security risk, violated applicable law, or misused the Site.

Rights and obligations that arose before termination will survive where their nature requires survival, including payment obligations, intellectual property provisions, limitations of liability, and dispute-related provisions.

SECTION 22 — ENTIRE AGREEMENT

These Terms, together with the policies and notices posted on the Site, constitute the agreement between you and Lishui Xunhu Cross-border E-commerce Co., Ltd. regarding your use of the Site and purchases made through skiwarrior.com.

These Terms supersede prior versions relating to the same subject matter.

A failure to enforce a provision does not waive the right to enforce that provision later.

SECTION 23 — GOVERNING LAW

For Customers in Australia:

These Terms are governed by the laws of the Commonwealth of Australia, and you retain all rights and protections provided under Australian law, including the Australian Consumer Law.

For Customers in New Zealand:

These Terms are governed by the laws of New Zealand, and you retain all rights and protections provided under the Consumer Guarantees Act 1993 and other applicable New Zealand laws.

Nothing in this section deprives any consumer of protections that cannot lawfully be waived or excluded under applicable law.

SECTION 24 — CHANGES TO THESE TERMS

You may review the current version of these Terms on this page.

We may update, change, or replace part of these Terms by posting a revised version on the Site.

The revised version will display an updated "Last Updated" date. Where required by law, we will provide additional notice of material changes.

Continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms.

Important: Changes to these Terms do not apply retrospectively to orders placed before the effective date of the updated version.

SECTION 25 — CONTACT INFORMATION

For questions about these Terms, order assistance, after-sales support, cancellation requests, return authorization, replacement requests, or refund questions, please contact:

Brand: SKIWARRIOR
Operating Company: Lishui Xunhu Cross-border E-commerce Co., Ltd.

Email: support@skiwarrior.com
Phone: +86 153 3883 5732

Support Hours:
Monday through Friday
9:00 AM to 5:00 PM Beijing Time (UTC+8)
(Excluding Chinese public holidays)

Please include your order number and a clear description of your inquiry in all communications to help us assist you more quickly.